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by Albert Barneto
In a restaurant, not so far away, in the not so distant future, a telephone rings, a customer complains..and the battle begins!
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[28.02.2009 12:13]
Published on Business Finance (http://businessfinancemag.com)
by John Cummings
Created 10/23/2008 - 19:12
With
top-line prospects dimming, companies are taking another look at
outsourcing their back office functions to cut costs and protect
profitability. We asked Archstone Consulting principals Mark Schmeling,
CFO advisory services practice leader, and Maureen Piche, business
process outsourcing (BPO) practice leader, for their insights into the
BPO option now. |
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[19.02.2009 10:30]
Telemarketing & Call Center Solutions , Sep 1997 by Didonna, Nila
In
our industry the primary stock in trade is often service rather than
product. This is particularly true for tour operators who base their
entire revenue stream on selling travel packages through third-party
travel agencies. Successful operators understand that these agencies can
- if the support and service they receive does not meet expectations -
make their own arrangements or take their business to another operator.
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[18.09.2008 02:40]
Our staff prides themselves in offering the best client service in the
business, but don''''''''t take our word for it. Stop by
Contact Centre Vietnam today and see for yourself why our clients tell us
that our people make the difference. |
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